*Updated August 28, 2020*

ATTENTION CLIENTS OF NORTHSIDE PET HOSPITAL

**WE CONTINUE TO ASK THAT YOU STAY HOME IF YOU ARE SICK**

Doctor Appointments:

*Starting June 15th, we will be allowing up to two people to accompany their pet into the clinic for doctor appointments! FACE MASKS ARE REQUIRED IN ORDER TO ENTER OUR FACILITY. Once inside, we will be observing proper social distancing protocols.  

*When you arrive for your doctor’s appointment, you will need call to let us know you are here. One of our reception staff will check you in and meet you at the side door (next to the green entrance banner) and guide you directly into the exam room. (Parking to the LEFT of the main entrance will make it more convenient) This allows us to have a one-way flow through our lobby with the reception desk being the last stop.

*Inside the room, we ask that you please have a seat in the chairs/bench provided in the room and stay behind the taped line on the floor during the visit.

*Upon completion of your visit, one of our professional staff will guide you to the front desk to check out. Please be mindful of social distancing, we have placed floor markers and plexi-glass guards around the reception desk for added protection. Once checked out, you will exit through our main lobby door (a separate door than you entered through to keep human traffic flowing one way).

**To ensure we keep the number of humans in the building to a minimum, we are allowing 1 appointment per doctor at a time. This means that when each doctor’s previous appointment leaves, the room will be sanitized and then we will bring in that doctor’s next appointment. This may lead to a minor wait in your car before you are escorted into the building. Please know we will make every effort to keep things rolling smoothly and on-time. Thank you!!

Technician Appointments, Surgery & Boarding admission, and Drop-off Exams:

*We are still asking that you call when you arrive. The reception staff will check you in and meet you at the side door (next to the green entrance banner). We ask that you continue to follow all the above guidelines. For boarding pets, we are asking that you not bring along anything that can’t be easily sanitized (beds, blankets, cloth or rope toys, etc.). 

Food and Medication Pick-ups:

*We are still requesting that you call ahead for your these items. Once you are in the parking lot, you will need to call to let us know you are here, and a staff member will bring your items out to your vehicle. We recommend you pay over the phone (either ahead of time or in the parking lot) with a card to limit the spread of germs, but we are still accepting cash or check as well. 

If you do not have a mask, have more than two people in your party, or are not comfortable entering the building, you may request a car-side appointment.

**Please remember to bring your pet(s) in on a leash or in a carrier. Pet safety is our #1 priority.**

Thank you for helping us keep the humans as safe as possible!

-The staff at Northside Pet Hospital

Northside Pet Hospital is a full-service veterinary medical facility, that offers boarding services to our established clients. The professional and courteous staff at Northside Pet Hospital seek to provide the best possible medical, surgical, and dental care for their highly-valued patients.

We are committed to promoting responsible pet ownership, preventative health care, and health-related educational opportunities for our clients. Northside Pet Hospital strives to offer excellence in veterinary care to Eau Claire, WI and surrounding areas.

Please take a moment to contact us today, to learn more about our veterinary practice and to find out more information about how Northside Pet Hospital can serve the needs of you and your cherished pet.

At Northside Pet Hospital, we treat your pets like the valued family members they are.

Eau Claire Veterinarian | Northside Pet Hospital | 715-835-0761

1727 Western Ave
Eau Claire, WI 54703