*Updated June 5th, 2020*

ATTENTION CLIENTS OF NORTHSIDE PET HOSPITAL

We are taking the first steps to safely phasing away from Car-side Service!

**WE CONTINUE TO ASK THAT IF YOU ARE SICK, PLEASE STAY HOME**

Doctor Appointments:

*Starting June 15th, we will be allowing 1-2 adult humans to accompany their pet into the clinic for doctor appointments! We will be observing proper social distancing protocols during these appointments, so please be patient with us as it may take us some adjustment time. Our staff will be wearing masks while working with you in the rooms. There will be signs guiding you through the clinic to safely observe proper social distancing.

*When you arrive for your doctor’s appointment, you will still call to let us know you are here. One of our reception staff will check you in and meet you at the side door to guide you directly into the exam room. (Parking to the LEFT of the main entrance will make it more convenient) This allows us to have a one-way flow through our lobby with the reception desk being the last stop.

*Inside the room, we ask that you please have a seat in the chairs/bench provided in the room and stay behind the taped line on the floor during the visit.

*Upon completion of your visit, one of our professional staff will guide you to the front desk to check out. Please be mindful of social distancing, we have placed floor markers and plexi-glass guards around the reception desk for added protection. Once checked out, you will exit through our main lobby door (a separate door than you entered through to keep human traffic flowing one way).

**To ensure we keep the number of humans in the building to a minimum, we are allowing 1 appointment per doctor at a time. This means that when each doctor’s previous appointment leaves, the room will be sanitized and then we will bring in that doctor’s next appointment. This may lead to a minor wait in your car before you are escorted into the building. Please know we will make every effort to keep things rolling smoothly and on-time. Thank you!!

Technician Appointments, Surgery & Boarding admission, and Drop-off Exams:

*We are still asking that you call when you arrive. The reception staff will check you in and meet you at the side door (at the far side of the lobby). Follow all the above guidelines for the appointments. For boarding pets, we continue to ask that you not bring along anything that can’t be easily sanitized (beds, blankets, cloth or rope toys, etc.). Thank you!!

Food and Medication Pick-ups:

*Please continue to call ahead of time so we can have your needed item/s ready for you. We would appreciate paying over the phone and having the item/s ran out to you so that we can continue to limit the number of humans in the building. Thank you!!

We are excited to start seeing our clients’ faces again!! However, if you aren’t ready to come in, we respect that! Just let the reception staff know you would like car-side when you call to schedule and we will accommodate!!

We recommend you wear your mask, especially if you are in any of the “high risk” categories.

**Please bring your pet(s) in on a leash or in a carrier. Pet safety is our #1 priority.**

Thank you for helping us keep the humans as safe as possible!

-The staff at Northside Pet Hospital

Northside Pet Hospital is a full-service veterinary medical facility, that offers boarding services to our established clients. The professional and courteous staff at Northside Pet Hospital seek to provide the best possible medical, surgical, and dental care for their highly-valued patients.

We are committed to promoting responsible pet ownership, preventative health care, and health-related educational opportunities for our clients. Northside Pet Hospital strives to offer excellence in veterinary care to Eau Claire, WI and surrounding areas.

Please take a moment to contact us today, to learn more about our veterinary practice and to find out more information about how Northside Pet Hospital can serve the needs of you and your cherished pet.

At Northside Pet Hospital, we treat your pets like the valued family members they are.

Eau Claire Veterinarian | Northside Pet Hospital | 715-835-0761

1727 Western Ave
Eau Claire, WI 54703